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Answers for the portal, truck and store systems, or open a ticket with our team.
Portal26 results
Clear ×Can I have more than one user on my account?
Corrections for battery use and location
Corrections for item type
Corrections for watt hours or lithium content
Corrections needed for concentration ranges
Corrections Needed for Flashpoint
Corrections needed for missing component
Costco Supplier Letter
Costco Supplier Letter
How do I edit product details after submitting for classification?
How do I register a battery?
How do I register a multi-item product?
How do I register a powered product?
How do I share data with multiple retailers?
How to enter supplement/pill quantity?
How to initiate dropship
How to register formulated products?
Ingredient Disclosure Policy
Introducing Ingredient Intelligence
Introducing Ingredient Intelligence
Is there an example of the Air Waybill for Drop Shipping
Need an example of the Air Waybill for drop shipping? Look no further, we have one right here.
My Classification Says Corrections Needed, What Do I Do?
Sometimes there can be additional questions that arise when we are classifying your products. This will help you to understand some common items that can cause corrections to be needed.
Portal.SmarterSorting.com Retailer Demo
Product Intelligence Platform Release Notes
See whats changed in the Product Intelligence Platform. Take a look at the current active release.
Troubleshooting Product Intelligence Platform Common Issues
What happens once a product is classified?
What if my products share similar formulations or are only a little different?
Where Can I Find My Shipping Exemptions in the Product Intelligence Platform
Browse by topic
Getting Started
New to SmarterSorting? Set-up information and first steps.
30Back of Truck
Your Back of Truck system, operations, and troubleshooting.
16Back of Store
Guides and answers for your Back of Store system.
26Portal
Portal.SmarterX.com and the Product Intelligence Platform (PIP).
6data.smartersorting.com
Uploads, corrections, and walkthroughs for data.smartersorting.com.
8Account & Billing
Invoices, pricing, and retailer program requirements.
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