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Answers for the portal, truck and store systems, or open a ticket with our team.

Portal26 results

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Can I have more than one user on my account?

Corrections for battery use and location

Corrections for item type

Corrections for watt hours or lithium content

Corrections needed for concentration ranges

Corrections Needed for Flashpoint

Corrections needed for missing component

Costco Supplier Letter

Costco Supplier Letter

How do I edit product details after submitting for classification?

How do I register a battery?

How do I register a multi-item product?

How do I register a powered product?

How do I share data with multiple retailers?

How to enter supplement/pill quantity?

How to initiate dropship

How to register formulated products?

Ingredient Disclosure Policy

Introducing Ingredient Intelligence

Introducing Ingredient Intelligence

Is there an example of the Air Waybill for Drop Shipping

Need an example of the Air Waybill for drop shipping? Look no further, we have one right here.

My Classification Says Corrections Needed, What Do I Do?

Sometimes there can be additional questions that arise when we are classifying your products. This will help you to understand some common items that can cause corrections to be needed.

Portal.SmarterSorting.com Retailer Demo

Product Intelligence Platform Release Notes

See whats changed in the Product Intelligence Platform. Take a look at the current active release.

Troubleshooting Product Intelligence Platform Common Issues

What happens once a product is classified?

What if my products share similar formulations or are only a little different?

Where Can I Find My Shipping Exemptions in the Product Intelligence Platform

Can’t find what you need? Contact support and we’ll open a ticket for you.