How Do I Report a Bug
Well, that's embarrassing, but we do actually want to know when our products are not functioning as expected. If there is a bug on your Back of Store or Back of Truck unit, this is how you report it.
Updated Jan 8, 2024
To report a bug, click on the Help icon on your screen. Then, select Contact Us and follow up with a support call or send us a message explaining the issue you are facing. We’ll reach out via phone or email to help resolve the issue.
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Still stuck? Contact support or email support@smartersorting.com.